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How we collect information about you
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When you visit the Soapothecary website, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.
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When you register with Soapothecary.com we collect your home address information and when you purchase any of our products we will collect shipping information and your credit card information.
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How we use cookies
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We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.
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How we protect and store personal information
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Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
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We store and process your personal information on our computers in the US, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption, in fact, we encrypt your credit card information with our own proprietary encryption algorithm that is more secure than law requires.
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How we use the personal information we collect
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Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to:
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- provide the services and customer support you request;
- process transactions and send notices about your transactions;
- resolve disputes, collect fees, and troubleshoot problems;
- prevent potentially prohibited or illegal activities, and enforce our Privacy Policy;
- customize, measure, and improve our services and the content and layout of our website;
- send you targeted marketing, service update notices, and promotional offers based on your communication preferences;
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How we share personal information with other parties
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We don't. It's that simple, your information is not shared with any third parties, and we vigorously enforce this.
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How you can contact us about privacy questions
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You can contact us by any means that is shown on our Contact Us page.
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